VOIP Telephony

  • Mountain Cablevision Ltd.“In record time, RR has helped Mountain get to market with a residential voice business. We are already fully provisioning customers for telephone with full functionality including elements like telephone number management, E911, and DA/DL file management. With RR Enterprise’s billing solutions, our systems are completely automated and fully integrated with our core businesses. When we made the decision to take our business forward and offer competitive local telephone to our cable customer base, it was clear from the outset we needed to find an elegant and integrated billing and data management system. Once again, RR Enterprises has met and exceeded our expectations.”
    Pat Kiely
    Director, Business Operations and Development

     

    “In today’s highly competitive environment, businesses that offer voice, video and data services are focused on systems that maximize customer relationships.  RR Enterprises has designed and delivered the telephony elements that support our business with a truly convergent billing, customer care, inventory and revenue management system.  RR Enterprises’ comprehensive, integrated platform meets our unique requirements as a circuit-based Telephony service provider as well as our planned launch of VOIP services.”

    Debra Schmidt
    Director of Telephone Services
    Sunflower Broadband
    Lawrence, Kansas

    “RR Enterprises pursued delivery of core telephony capabilities through identification of operational requirements, a design integrating new and enhanced functionality, development that delivered an effective application, and cooperative user testing and implementation that allows a smooth integration into current operations.”

    Michael J. Roth
    Director – Billing & Carrier Management
    Buckeye Telesystem, Inc.
    Toledo, Ohio

    “It is very important for us to have one subscriber management system that handles all our video, data and voice products. We have relied on RR Enterprises to serve our customers with all types of sophisticated cable and Internet products for many years. When we decided to offer phone service, we naturally trusted RR Enterprises to create a seamless interface between RR’s Subscriber Management System and Sprint’s VoIP backend, providing our Customer Service Representatives a single view of all available services to the subscriber, whether voice, video or data.  That’s what we needed.  That’s what RR delivered.”

    Bob Gessner
    President & General Manager
    Massillon Cable TV
    Massillon, Ohio

      “The high level of integration provided with the RR Enterprises VoIP software provides Mountain Cablevision with operational efficiencies that ensure both a high level of customer satisfaction and lower operating costs, which in turn results in lower pricing to our customers,” said John Piercy, President, Mountain Cablevision. “By combining the highly functional RR Enterprises’ software with Allstream’s complete VoIP service offering, Mountain Cable has been able to launch our telephone service in a timely and capital-efficient manner, while complying with all of the regulatory requirements”.

    John Piercy
    President
    Mountain Cablevision
    Hamilton, Ontario