Subscriber Management System

The RR Enterprises Subscriber Management and Billing System is the backbone of the RR Smartlink Internet Module. One of the world’s largest software packages, the RR System has incredible functionality and is extremely User Friendly. The following are just a few of the unique features

Automated Features

The RR Enterprises System is unique in many ways. The degree of automated features is unsurpassed in our industry. Here are just a few of the automated features that will run without any operator intervention: End of Day, Electronic Funds Transfer, Posts Cash and Journal Vouchers, Charging, Invoicing, Accounting Reports, Transference of files to collection agencies, Scheduling of Work Orders, Past Dues, Final Notices, Automatic faxing of Work Orders, Marketing Letters and Interfacing with your General Ledger.

User Friendly

Customer Service Representatives love working with our system. The RR Enterprises System architecture is unique in that from the main subscriber display, there is literally no question the subscriber can ask about their account that cannot be answered by the CSR with at most one more click of a command key. Utilizing a hub and spoke architecture, the CSR’s can move out from the main subscriber or unit display and retrieve any information, create work orders and service calls, take payments, look at the credit history, see the inventory item and history, and much more, simply by clicking on the appropriate command key. Returning to the main subscriber screen, there is no need to page through multiple screens to access the appropriate information.

One of the world’s largest software packages, the RR System has incredible functionality and is extremely User Friendly, and its degree of automated features is unsurpassed in our industry.