RR Enterprises September 2009 Software Release draws rave reviews from customers

RR Enterprises September 2009 Software Release draws rave reviews from customers

Mississauga, Ontario, Canada, October 7, 2009: RR Enterprises Ltd., one of the leading Customer Care & Billing software providers, announced today the successful implementation of the RR Enterprises’ Subscriber Management System September 2009 software release. The majority of the enhancements requested by customers at our last annual Enhancement meeting held in May are included in this latest release, and the response of our customer base is extremely positive.

Brenda Murphy, Customer Service Manager at Massillon Cable TV in Massillon, Ohio had this to say about the release. “I wanted to acknowledge the recent changes and thank everyone for their hard work and time.  The new release is wonderful.  My reps love the services at the top of the screen.  It improved accuracy immensely.  Installation charges that should have been removed in the past are now removed because they’re more visible.  This has lead to reduced work order errors and fewer customer calls when the new invoices arrive.  Dispatch loves the new service call log and the ability to display the work order cancellation reason with the F1 help key.  Our Credit Department loves the CSR username logged to the online credit card payment.  They also like VOD credits appearing immediately.  Marketing and business sales thanks RR for the ability to use a number at the beginning of an email address and printing labels by package codes.  Helps them target specific households.  I could go on and on but I think you know we’re using and enjoying it.”

About RR Enterprises Ltd.
RR Enterprises Ltd., founded in 1986, is one of the leading subscriber management and billing software companies in the world for the Multi-Channel Video industry. The RR system is a totally integrated, extremely user-friendly and cost-effective “Triple Play” solution for Video, Internet and Telephony providers. Our System is operating in numerous locations throughout Canada and the United States and in several countries around the globe. Our unique software architecture provides numerous features only available with the RR System. Available in eight languages, new languages are easily added in about six weeks.

For Details, Contact:

Paul Parsons
RR Enterprises Ltd.

Phone             (905) 855-7750
Email: paulp@rrenterprises.on.ca

On October 26th, 2011, posted in: 2009, Press Release by
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